Keller Studio Inc.

The Future of Evidence-Based Design • By David Whitemyer • November 2018

Mar 18, 2018

Sunlight has a number of positive effects. It provides people with Vitamin D, and has even been shown to ward off depression. But can it make us smarter or more productive?

Sunlight has a number of positive effects. It provides people with Vitamin D, and has even been shown to ward off depression. But can it make us smarter or more productive? Evidence points to yes. Students who are fortunate to be in a school classroom with large windows and skylights perform better on tests than those in rooms with very little natural light — between 7 percent and 18 percent better, according to research conducted more than a decade ago in the Daylighting in Schools study, administered by the Pacific Gas and Electric Co. Test scores go up even higher if the windows are operable.This is valuable information for an interior designer or architect hired to create an educational facility, which could potentially improve both teaching and learning, as well as the productivity of the space and client satisfaction. Evidence can be a powerful tool used to inform designers’ and architects’ decisions.Traditionally associated with healthcare architecture, evidence-based design (EBD) is making inroads into being part of the process for designing schools, office spaces, hotels, restaurants, museums, prisons and even residences. In short, EBD is when decisions about physical space are based on research and data. “EBD took hold in hospital design because of the existing evidence-based medicine culture,” says David Watkins, FAIA, Founding Principal of Houston-based WHR Architects, and co-author of Evidence-Based Design for Multiple Building Types (2008).

Watkins suggests that EBD, less formally, already occurs in designing other building types. “We use facts to inform our designs,” he states, noting that rational experience, building codes and guidelines, as well as existing practices, such as post-occupancy evaluations, all provide designers with solid information that directs design decisions. His goal, through authorship and his practice, is to make it apparent that EBD cuts across all aspects of building design, and he pushes for a cultural shift in industry thinking, to include EBD as part of design services. In his book, Watkins defines EBD as “a process for the conscientious, explicit, and judicious use of current best evidence from research and practice in making critical decisions, together with an informed client, about the design of each individual project.” Watkins aims to broaden the healthcare-focused definition to include all building types and built environments.It makes sense that EBD has its roots in healthcare, where lives are at stake and legal implications are palpable, outcomes are fragile, and decisions need to be justified by hard data.

Watkins says, however, that this need for justification is becoming more commonplace in most other building designs. “Clients take risks when they make decisions, often having to defend their decisions to a board or their supervisors,” he says. It then trickles down, where the building professionals are held to a higher accountability for their design solutions. After hospitals, schools are probably the second most obvious building type for using EBD, according to Watkins. In addition to the 1999 daylight study, there’s a growing collection of information linking colors with child behavior; classroom layouts with effective teaching; and finish materials with safety, all helping to improve the way education facilities are designed. A 2009 Herman Miller study showed that the adaptability of classrooms — such as seating, furniture and operable windows — actually heightened the learning experience.A world away from schools, corporations have spent significant funds compiling data about the science of shopping. For example, men prefer stores with metals and dark woods.

Mall pedestrians tend to walk on the right-hand side. Food shoppers spend more money when the store’s circulation is clockwise. Much of this research is included in the bestselling book, Why We Buy: The Science of Shopping (1999) by Paco Underhill, which should sit near any designer of showrooms and retail interiors. The amount of well-researched building and user information keeps growing. Studies have been done on prison cell size, color and texture, and the connection of those qualities to inmate depression and violent behavior — useful data to have when designing or modernizing a corrections facility. In museums, observations have shown that 70 percent to 80 percent of visitors turn to the right when entering a gallery. Surveys of white-collar “knowledge workers” indicate that open plan workplaces contribute to effective productivity. And the data goes on, supplying plenty of usable evidence for designers. “There is no single area of design that couldn’t benefit from this kind of knowledge and information,” says Amy Lopez, IIDA, AAHID, Principal in Charge of Marketing and Business Development, WHR Architects, Houston. “Substantiated research can help all designers make better informed decisions.”Where EBD is making major strides is in green design, suggests Linda Nussbaumer, Ph.D., CID, ASID, IDEC, Professor of Interior Design at South Dakota State University and author of Evidence-Based Design for Interior Designers (2009). “There’s a clear connection between sustainable design and the need to collect evidence,” she says.

Thanks to the eco-friendly bandwagon, there is a rapidly growing body of performance data on mechanical systems, lighting, building orientation, water and energy usage, and indoor air quality. Often the results show links between these things and the well being of facility users. This trend will continue as manufacturers of green materials invest heavily in research, as more clients seek LEED certification, and as the USGBC requires measurable results.In an effort to pair evidence with interior design, Nussbaumer has researched and written extensively about multiple chemical sensitivity, a medical condition sometimes exacerbated by exposure to products such as synthetic fabrics, paints and petroleum-based building materials. As part of an interior designer’s responsibility to protect the health, safety and welfare of building occupants, clearly any evidence linking a material with user discomfort — or worse, illness — should directly inform design choices. Nussbaumer echoes Watkins’ hope that EBD eventually becomes a standard part of the design process. “We need to research what other designers have done and learned about similar situations before jumping into design ideas,” she says.

As part of the pre-design process, she recommends “digging through articles and observing the project users.” But for it to be evidence-based design, beyond just gathering information and conjecture, is to do what the healthcare design field has done and follow a somewhat structured process.Rob Tannen, Director of User Research and Interaction Design at Bresslergroup, a product development firm in Philadelphia, advocates the use of EBD in interiors. He explains, “EBD has three main components: doing the research, testing and seeing the results.” It’s similar to the scientific method, learned by most people in grade school, where experimentation and outcomes either support or disprove the hypothesis. Tannen adds that there’s no hard and fast rule for information gathering; EBD allows for multiple research methods.

He recommends a balance of objective, quantitative studies, with interviews and observation. The Daylighting in Schools study noted earlier was appropriately rigorous. It began with an assumption that natural sunlight has a measurable effect on learning. Research involved the analysis of more than 2,000 classrooms in school districts from three states, and investigation into the math and reading test records of more than 21,000 students. The results continued through the scientific mill by going through a meticulous peer review by statisticians at the Lawrence Berkeley National Laboratory. It’s this sort of strict process that lends credibility to EBD solutions. Except for very large firms that can afford to employ researchers and ergonomists, most interior designers don’t have the luxury to afford the staffing and scheduling required for this level of pre-design research. Tannen points out that a number of materials and furnishings companies are already funding good research that can be used by interior designers. Herman Miller and Steelcase, to name a couple, provide research results, case studies and white papers on their Web sites, all in the spirit of helping designers to create better, safer and more comfortable environments. Many trade organizations also distribute information, such as the AIA’s Soloso, which offer designers a database of articles on different project types.

Rosalyn Cama, FASID, EDAC, interior designer and author of Evidence-Based Healthcare Design (2009), illustrates how EBD is taking off exponentially. In 1998, she says, the Center for Health Design contracted Johns Hopkins University to analyze all published research that showed a connection between design interventions and medical outcomes that met the rigors of the medical establishment, such as where to place sinks to encourage hand washing, and how to position rooms and windows to reduce length of stay. The result was 84. The survey was repeated with Texas A&M and Georgia Tech in 2004 with a finding of about 600 studies, and in 2008, the tally was near 1,200. That’s a 1,300 percent increase in just one decade.Cama expects EBD to eventually become as common in the built environment as green design recently has, where it’s automatically part of the process. “In the future, I don’t know how you’re going to be an interior designer and not use EBD for accountability,” she says. In healthcare facility design, it’s not at all uncommon to see EBD included in RFPs as a project requirement.

Just as sustainable design has added “LEED AP” to the business cards of interior designers everywhere, right after IIDA and CID, The Center for Health Design recently created EDAC, short for Evidence-Based Design Accreditation and Certification. The exam was opened to the public last April, and according to The Center for Health Design, about 250 people were accredited by the end of 2009, and at least 500 more are expected to become accredited in 2010. The EDAC exam is still highly focused on healthcare design, though it’s only a matter of time before it broadens its subjects. “It won’t be long before interior designers are doing research and looking for data on all types of facilities,” Cama says. She believes that clients will expect interior designers to know the evidence-based ins and outs of what they’re being hired to design. EDAC adds some credibility to professionals providing EBD services.

That said, there isn’t only one way to handle EBD; it’s open for interpretation, says Lopez. And while she is in favor of more advanced coursework and accreditation, she believes clients shouldn’t assume that just because a designer has EDAC after his or her name, they can apply EBD to all projects. “Accreditation is extremely valuable,” she says, “but it doesn’t necessarily mean it’s being applied in everyday practices.” The future use of EBD in the interior design of building types beyond healthcare will be pushed forward by both clients and designers, and by rapid changes in technology. “This industry moves and changes because design moves and changes and because we can impact positive outcomes for the human condition,” Cama says. As construction costs rise, codes increase and human-centered considerations flourish, clients will demand accountability and data-proven justification for most design decisions. Interior designers, in their effort to remain both competitive and innovative, will seek strategies that allow their expertise to shine.


Cook Children's Org
27 Jul, 2019
News about Cook Children's, voted as one of the top 20 most beautiful hospitals in the US
Office interior
By Keller Studio 23 Nov, 2018
Commercial office buildings from the 1960s and 1970s that were initially considered to be architecturally progressive and modern, but now may seem outdated, exist in cities large and small across the U.S.and worldwide. Some of these structures constitute highly notable architecture of the era and others are fairly nondescript. Today, one may say that they are outmoded, designed for a different time, and ill-suited to contemporary needs. Yet, structural integrity, embodied energy, embedded history, and other considerations compel owners and their designers to apply ingenuity to adapt such structures—capturing the best attributes and transforming them into both highly functional buildings and captivating neighborhood anchors. My colleagues and I at the architecture and design firm BNIM relish the challenges of transformative reuse. Superior, human-centered, high-performance spaces can be created within almost any context. Keeping people first in mind leads us to craft spaces that support well-being by providing generous volumes allowing for flexibility and individual choice. Two projects—both of which are the renovations of mid century modern office buildings for new workplace uses—illustrate how we put people first in design for reuse.One year ago, BNIM completed the renovation of the American Enterprise Group (AEG) national headquarters, a prominent building in Des Moines, Iowa, designed by Gordon Bunshaft of Skidmore, Owings & Merrill and completed in 1965. The eight-story, 154,000-square-foot redesign by BNIM was planned forAEG’s 330 employees at the time of the renovation, as well as the 150 additional hires anticipated through 2017. AEG had amassed an impressive art collection over the past 50 years and, while some of it was displayed, it had never before been fully integrated into the interiors. Therefore, an important aspect of the renovation was the consideration of all surfaces, views, and spatial experiences with respect to the art to honor the high-quality collection.Advanced for its time, the AEG building’s minimal internal structure is open with a 90-foot wide clear span, allowing for few obstructions. As part of the renovation, transparent or unobtrusive design elements, including custom sliding glass door office enclosures and a new modern open-office system, were designed to preserve the expanse. The company’s previous taller and incongruous furniture system panels were removed and replaced with low-profile furniture systems, allowing all employees to have views. Workstations throughout include sit-stand desks and task lighting.Due to the exposed nature of the structure, technology integration has always been challenging within the AEG building. Therefore, one renovation solution was to more seamlessly integrate new pathways for wiring and technology to both support current needs as well as to provide flexibility for making adaptations over time.Contemporary life-safety standards were met in a non detrimental manner, which was challenging, though, with the sprinkler system integrated within the exposed structural ceiling. The 50-year-old building previously had very limited environmental controls. We installed new control options to create an interior that responds to localized occupancy comfort needs. Nearly 230 thermostats now control the building’s systems, giving quadrants on each floor the ability to adjust temperatures. In addition, window replacement, insulation upgrades, and new mechanical, electrical, and plumbing systems deliver significant energy savings. Prior to the renovation, the building was consuming 171k Btu/sf/yr. The interiors now operate on 59.25 kBtu/sf/yr, representing a65 percent energy savings. The renovation and repair will save the company up to $2 million annually. BNIM’s new office at Crown Center By the end of this year, the Kansas City, Missouri, office of BNIM will move into the Pershing Road buildings at Crown Center, which we are renovating. The Pershing Road building complex, a Brutalist office structure designed by Edward Larrabee Barnes and completed in 1972, was state of the art for its time and unusual: It was conceived as a skyscraper laid on its side. The complex has been the headquarters for Hallmark Cards, which is consolidating its footprint. As a result, floors have become available, including the space BNIM will soon occupy.Crown Center’s Pershing Road office building includes six connected office structures that total nearly 600,000 square feet. With 100 employees in 20,000 square feet on parts of two floors, BNIM will be the first to move into the 270,000 square feet of space coming to market at the multi-use complex. For BNIM, taking on this project and choosing to move into the complex posed interesting questions: How does a design firm, working with an owner on behalf of tenants including itself, reimagine a complex from an era that is not necessarily viewed fondly by today’s culture?Many have considered the Crown Center complex to be tired and dated at best, but we saw potential. BNIM loved the idea of this challenge. Doing something transformative in an existing facility is irresistible to me and my colleagues. Doing it well—for our own office, especially, so that we can also continue to“tinker” with spatial choices over time—will showcase our culture of curiosity and allow us to demonstrate creativity in a context that we can apply to many future projects. Our new workplace is being designed as a laboratory for exploration and research, with space for education, community outreach, and exhibits in a highly engaging work environment in which we will be encouraged to be mobile and change postures throughout the day. The workspaces will be based upon variety, choice, and the ability to personalize. Part of the thrill and challenge of reimagining Crown Center is the design dialogue with an existing space. For example, on paper, the 12-foot floor-to floor heights are not the tall volumes that are highly desirable for today’s workplace, so we knew we had to leverage and exaggerate the strong horizontal qualities of the space to our advantage. One strategy is to enhance the daylight coming through horizontal windows along the perimeter. To achieve this,rows of dated office cubicles and tall partitions have been removed, the number of new internal walls will be minimized, and several communal spaces will be integrated. Ceiling tiles have been removed to expose the concrete pan joist structural system with a strong lateral rhythm. We also cut a few new skylights to both bring light deeper into the 90-foot-deep floor plate and provide views to the sky.One key early decision was the selection of a space at grade with access to the neighborhood and its communal garden. With biophilia inspiring our design strategy, we have connected our office to the outdoors by organizing the studio and our shared spaces in proximity to the garden. This allows us to create our own front door and identity within a large, sprawling office complex of sameness. Both visitors and staff will share a common point of entry into our studio through a gallery and bistro, and will be encouraged to use a centrally located stair. A portion of the upper floor has been removed to insert the new staircase, enhancing interaction and connectivity between the two levels. There use of old buildings is almost always more complex than buildinganew. Such projects demand integrated thinking and creativity, and sometimes a leap of faith. Given pressures on materials and resources,this type of project will be increasingly appreciated by owners and neighbors alike. Each project is a chance to consider adaptation strategies, encourage others to take a second look, and explore the possibilities of how seemingly dated structures can once again serve and even inspire in unexpected ways.James Pfeiffer, AIA, is an associate principal, project architect, and designer in the Kansas City, Missouri, office of BNIM. His portfolio spans a variety of building types, including convention centers, outdoor plazas, office towers, andparking facilities. His background includes significant roles in architectural design, concept development, construction documentation,and administration.
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